Terms & Conditions

TERMS AND CONDITIONS

  1. Detailed description of goods and/or services

    CHICbyEVE is a business in the online Retail industry that fashion.

2.   Delivery Policy

  Subject to availability and receipt of payment, requests will be processed within 2 to 3 days and all orders take 12 to 21 business days to arrive to our head office where its inspected and then we will courier it off. Delivery confirmed by way of email. 

(for e.g. booking number/booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3.    Returns and Refunds policy

  The provision of goods and services by CHICbyEVE is subject to availability.  In cases of unavailability, CHICbyEVE will refund the client in full within 30 business days. Cancellation of orders by the client will attract a 0 % administration fee.

(If appropriate – provide details of your policy regarding damaged goods.  Also mention guarantees, warranties, etc.)

4.   Customer Privacy policy

 CHICbyEVE shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

5.   Payment options accepted

 Payment may be made via Visa, MasterCard, Diners or American Express Cards or PayPal or by bank transfer into the CHICbyEVE bank account, the details of which will be provided on request.

6.   Card acquiring and security

Card transactions will be acquired for CHICbyEVE via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7.    Customer details separate from card details

Customer details will be stored by CHICbyEVE separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

8.    Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9.      Responsibility

CHICbyEVE takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10.     Country of domicile

 This website is governed by the laws of South Africa and CHICbyEVE chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,  59 Rockridge Place Woodmead 2141

Postal address: 59 Rockridge Place Woodmead 2141

11.    Variation

 CHICbyEVE may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12.       Company information

This website is run by Shopify (sole trader / private company / close corporation) based in South Africa trading as CHICbyEVE and with registration number 2018/088051/07 and Eva Sazanoff (Owner)

13.    CHICbyEVE contact details

  Company: Physical Address: 59 Rock Ridge place Woodmead

      Email: chicbyeve@gmail.com  Telephone:  +27715973035

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